Frequently Asked Questions

1
What is your minimum order quantity (MOQ)?

Our MOQ policy balances flexibility with production efficiency:

  • Low-Power/SMD LED (0.2W ~ 0.5W) : 5,000 pieces
  • High-Power/COB LEDs (1W ~ 5W) : 1,000 pieces
  • High-Power/COB LEDs (10W ~ 50W) : 50 pieces
  • High-Power/COB LEDs (50W ~ 100W) : 10 pieces
  • High-Power/COB LEDs (200W) : 5 pieces
  • High-Power/COB LEDs (300W ~ 500W) : 1 pieces
2
What is your standard production lead time?

Our standard production lead times vary by product type:

  • Standard LEDs: 7-9 working days
  • Custom Products: 10-20 working days (includes tooling time)

Lead times start from the date of deposit payment and order confirmation.

3
What are your payment terms?

We offer flexible payment terms to accommodate different customer needs:

  • We prefer 100% payment in advance

Accepted Payment Methods: T/T (Wire transfer), PayPal and Credit Card (for small orders).

4
What technical documentation do you provide?

We provide comprehensive technical documentation to support your design and production:

  • Datasheets: Complete electrical, optical, and thermal specifications
  • Spectral Files: Spectral Distribution data in .csv format for optical simulation
  • Reliability Reports: Thermal cycling, humidity testing results

All documents are available through our customer portal and are regularly updated. We notify customers of significant document revisions.

5
Do you offer custom LED solutions?

Yes, customization is one of our core strengths. We specialize in developing custom LED solutions for specific applications:

  • Spectral Tuning: Custom wavelengths for horticulture, medical, or sensing applications
  • Special CCT/CRI: Tailored color temperature and color rendering
  • Mechanical Customization: Modified package sizes, lens options, or terminal configurations
  • Electrical Customization: Specific forward voltage bins, ESD protection levels
  • Application-Specific: LEDs optimized for automotive, UV curing, or aerospace applications
6
What is your warranty policy for LED products?

We stand behind our products with comprehensive warranty coverage:

  • Warranty Period: 2 years

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